How do I make a vehicle availability request?

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How do I make a vehicle request for vehicle availability?

Why are some vehicles not available immediately?


Certain categories of vehicles are directly available and can therefore be booked online. Other categories and special vehicles are subject to availability.

This is particularly the case for 4*4s, convertibles, MPVs, minibuses and some automatic vehicles.

Why can’t we book these vehicles immediately? Rental agencies generally have a limited number of so-called “special” vehicles, which is why each rental request must be checked for availability.


Online availability request


Once your request has been sent, guarantees to provide an answer within 48 hours minimum.

You will then receive an email that will allow you to pay for your car rental. This email will contain a link to the “reservation” page as well as an identifier and a personnal access code. You can then pay for your car rental online and print your voucher

Please note that due to a limited number of available vehicles and high demand, you will have to validate and pay for your car rental as soon as possible (24H after receiving the email). So keep an eye on your emails!

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