Terms and conditions




General terms and conditions
Your car rental in Corsica
Requirements you must meet in order to rent a car in Corsica.
Requirements to meet and documents to provide in order to rent a car :
- Age and driving license restrictions
In order to rent a car, you must be at least 21 years old and have held a valid driving licence for more than 1 year.
A young driver surcharge will be charged if you are less than 25 years old the day you start your rental. The amount of this additional charge will be displayed and charged at the moment of the booking.
- Documents to provide on the day of the pick-up
- The voucher or the booking number that will allow us to find your booking,
- Your original driving licence as well as the one of any additional driver. No digital copies will be accepted. The driving licence must allow you to drive in France and must be valid throughout the whole rental period. If the driver provides an international driving licence, he must provide his original driving licence as well as the international driving licence or an official french translation certified from a notary.
- Your credit card, on which your name must be indicated.
If you are unable to provide one of those documents, you won’t be able to pick up the car. The total amount of the rental will be charged as no-show.
- Specific requirements for car groups W, S et Z and for cabs, minivans, big SUV and big Monospace
In order to rent a car belonging to these car groups, you must be at least 25 years old and have held a valid driving licence for more than 5 years.
In addition, you must show 2 credit cards at your name.
Article 1. Object of the general conditions – Application field
These general conditions fix the terms of use of both the web browsing of our website www.corsica-car-rental.com and the general conditions of a car rental.
Anyone visiting the pages of our website www.corsica-car-rental.com is deemed to have accepted the general terms of use. Any failure to comply with these terms and conditions will lead the User to leave the website immediately.
In order to conclude the rental agreement, the user must also accept the given general rental conditions, that complete the quotation made on the website www.corsica-car-rental.com by clicking on the « I agree » button. By clicking the « I agree » button, the Client declares having read, understood and accepted these general conditions, without any exception.
The general rental conditions fix the mutual obligations between the rental company (OLLANDINI Location Voitures et Camions), and the car renter (the client). They are completed by the specific conditions fixed on the online quotation, by the Avis® general conditions and by the essential Avis® conditions presented on the day of pick-up. The specific conditions prevail over the general conditions. These general conditions prevail over the general Avis® conditions and the essential Avis® conditions.
These general conditions do not apply to rental agreements concluded with tour-operators, trip organisers, travel agencies or more generally with any professional whose usual activity includes selling and organising touristic services under the terms of article L 211-2 of the french tourism code. Professionals are kindly invited to contact directly the company OLLANDINI Location Voitures et Camion.
Article 2. Legal information
The website www.corsica-car-rental.com and its car rental services are run by the company OLLANDINI Location Voitures et Camions, SARL with a capital of 500.000 €, entry in the french Commercial Registry 046 620 266, n° of the EU VAT FR02046620266, whose address is 1, rue Paul Colonna d’Istria – CS 10304 Ajaccio Cedex 1. The company OLLANDINI Location Voitures et Camions can be contacted by phone at the following number : 0033 495 239 230 (0.34€/min), or by email at : inforesa@location-voiture-corse.com.
The address and the opening hours of each rental agencies are available on our website.
The website www.corsica-car-rental.com is hosted by OVH SAS with a capital of 10.000.000 €, identified at the Commercial and Companies Registry of Roubaix – Tourcoing under the number 424 761 419 – Code APE 6202A – N° VAT : FR 22 424 761 419, whose address if 2, rue Kellermann – 59100 Roubaix – France.
The website belongs exclusivily to the company OLLANDINI Location Voitures et Camions. The pages and their contents are subject to copyrights. Any reproduction, representation, distribution and any use of its pages and contents, without prior and express authorisation of the company OLLANDINI Location Voitures et Camions, is not allowed under penalty of prosecution.
Article 3. Definitions
The terms used in these General Terms and Conditions, whose first letter appears in capital letters, shall have the meanings assigned below.
Additional Driver : it indicates the driver, besides the Client, who is likely to drive the car, object of the rental agreement.
Quotation : it indicates the rental offer made by the company Ollandini Location Voitures et Camions through the website www.corsica-car-rental.com , established authomatically by the choises and options selected by the User.
Accepted quotation : it indicates the rental offer accepted by the User, that mutually binds the Client and the company Ollandini Location Voitures et Camions.
General Rental Conditions : define these general conditions.
Rental agreement or Agreement : defines the accepted quotation, the stipulated general conditions, the Avis® general conditions and the essential conditions of the Avis® rental agreement, that the client will have to read, acknowledge and accept the day of the pick-up.
Car rental company : it defines the company Ollandini Location Voitures et Camions, which operates as a franchising of the agencies Avis® et Budget®.
Client : it defines the User who has accepted the Quotation and the general rental conditions, who concluded a Rental Agreement by clicking the « I accept » button and is thereby definitively bound by it.
Website : it defines the website www.corsica-car-rental.com and its pages.
User: it defines anyone visiting the Website www.corsica-car-rental.com
Vehicle on demand : it defines a vehicle that is not immediately available at the dates and places selected by the Client at the time of his booking, but for which the company commits to do its best to ensure the availibility at the date, time and place of pick-up.
Vehicle on free sale : it defines a vehicle which is immediately available at the dates and places selected by the Client, at the time of his booking.
Vehicle and accessories : it defines the vehicle, object of the Rental Agreement, including its safety and confort equipment, battery and cables.
Voucher or Rental Voucher : it defines the document to download from the booking account of the Client, to be presented at the counter the day of the pick-up.
Article 4. How to conclude a rental agreement on the website corsica-car-rental.com
In order to conclude a rental agreement, the User is invited to select the dates and hours of the pick-up and return as well as the pick-up and return agency. The Client may select the desired vehicle group among the different car group offers and he may also choose additional insurance options, comfort equipments and additional drivers. Should these options not be selected online, the Client may subcribe to those options at the agency on the day of the pick-up, subject to availability on that day. It is highly recommended that the rental be arranged in full at the time of the online booking.
The User options are resumed on the right side of the Internet page. The User can modify his choice, at any time, by clicking on « Modify ».
The User needs to fill in his personal information : surname, name, DOB, address. The User needs to make sure the information provided is correct in order to allow the good execution of the Rental Agreeement.
The User is invited to provide his flight number. This information is merely indicative and shall not impose any obligation on the Rental Company to guarantee the availability of the vehicle, particularly in the event of flight delay. It does not constitue any exception to the presentation deadline set out in article 8.1 of the General Terms and Conditions.
By clicking on « Book » and on « I accept the terms and conditions and declare that I have held a driving license for more than a year » , the User definitively accepts the general conditions, without exception or reserve. The User receives an automatic e-mail indicating his booking number and the login information to access his booking. The User may access his booking at any time and finalise his booking later. However, the Rental Company doesn’t guarantee the availibility of the selected vehicle if the booking is resumed at a later stage.
By clicking on « Book », the User is invited to proceed with the payment of the rental price. Only online payment constitutes the conclusion of the Rental Agreement. Once the payment has been confirmed, the Client receives a confirmation email granting access to his booking where he may review the details of the booking at any time. This booking account allows him to download and print his voucher, required in order to collect the vehicle.
Article 5. Rental agreement – Car rental groups – Driver
According to the terms of the rental agreement, the Rental Company commits to provide, at the agreed date, time and place, a vehicle of the car group chosen by the Client.
The Client commits to pay the rental price and to use the vehicle in accordance with the laws in force and with the article 11 of the general Conditions. This obligation is an essential condition to the rental agreement. At the end of the rental, the Client commits to return the vehicle at the agreed date, time and place. The vehicle must be returned in the same conditions of the departure.
It is not allowed to sublet or to lend the vehicle.
The rental agreement only defines the car group and its price, chosen by the Client, and it doesn’t define the make and model of the vehicle. The pictures available online at the time of the booking, do not have a contractual value and they do not oblige the Rental Company to provide any specific make, model or colour of the vehicle.
Article 5.1 Defining car groups on rental
The vehicles on rental are classified into car groups. The car group determines the rental price, the age conditions and the licence requirement for the rental, as well as the caution amount, the insurance price and the means of payment required at the time of the pick-up.
The car groups are available online on the website www.corsica-car-rental.com and can be selected by the User during his search.
The car groups are subject to change but only for the future rentals. The changes shall not apply retroactively and shall not affect rental agreements that have already been concluded. In case of modification made from the User, the reference to the car groups is the one in force on the day of the modification.
Article 5.2 Car groups on demand
Among the car groups available for rental, there are two types of vehicles : the « free sale », immediately available for rental at the date and place chosen by the Client, and the Vehicles on demand.
A vehicle on demand is not immediately available at the dates and place chosen by the User. With regard to the fleet dispatched on several agencies and to the partnerships with other rental companies, the Rental Company commits to make an effort in finding an available vehicle. The Rental Company has an obligation of duty but not a result obligation.
Assuming that, despite its efforts, the Rental Company is unable to find a vehicle on demand for the requested dates, it undertakes to inform the Client within the best delays and will inform him about the similar options available. The Client may refuse these options and request a full refund of the rental to the exclusion of any other form of compensation.
The vehicles on demand are identified as « on demand » the day of the booking. The Client is informed about the risk that the Rental Company may not, despite its efforts, find the requested vehicle at the requested time and place. The Client expressly accepts this risk.
Article 5.3 Car groups modification by the Rental Company
With the exemption of the vehicles on demand, the rental agreement compels the Rental Company to provide a vehicle belonging to the car group specified in the rental agreement. Once the rental agreement is concluded, the Rental Company ensures the availability of the chosen car group vehicle. However, it may occur that no vehicle from the agreed category is available on the day of collection, including but not limited to situations involving delayed supplier deliveries, delayed returns by the previous clients, mechanical break-downs or manufacturer or supplier recalls.
If the car group vehicle specified on the rental agreement is unavailable on the day of collection :
- The Rental Company will do its best to provide a car group upgrade without any additional cost,
- If no upgrade is available, the Rental Company will offer the possibility to get a downgrade. In this case the Client can (i) either accept this solution, at the rate of this car group and with a refund of the difference, (ii) or refuse this option and ask for a full refund of the rental,
- If the vehicle unavailability is partial, the Rental Company can ask the Client to report the rental starting date, and suggest alternative means of transport. If the Client accepts, the Rental Company will refund, within reasonable limits, the transfer costs incurred by the Client while awaiting the provision of a vehicle from the category specified in the Rental Agreement. In case of refusal, the Client may request a full refund of the rental.
The Client will not be eligible to any additional refund or compensation payment.
The refund won’t be processed at the agency. The Client needs to send an email to inforesa@location-voiture-corse.com in order to request the refund.
Article 5.4 Main Driver and Additional Driver
- Main Driver
The Client is the only person entitled to drive the vehicle, unless he subscribed to the « additional driver » option and he won’t allow anybody, not even under his supervision, to drive the vehicle. Any breach of this obligation will allow the Rental Company to immediately end the rental, without any notice and without the possibility for the Client to request a refund.
The Client must be at least 21 years old at the date of the beginning of the rental agreement. In addition to this condition, he needs to show that he has been holding his driving licence for at least one year at the date of the beginning of the rental agreement.
However, for the vehicles belonging to the car group W, S and Z and for the cabriolets, mini-vans, SUV and MPVS, the Client must be at least 25 years old at the date of the beginning of the rental agreement and he needs to show that he has been holding his driving licence for at least 5 years at this same date.
The Rental Company checks those conditions the day of the collection. No vehicle will be provided if the Client doesn’t meet these condition requirements and the full price rental will be due to the Rental Company as a no-show.
- Additional Driver
Besides the Client, only the additional drivers declared on departure will be allowed to drive the vehicle. This option may be subscribed at the booking time or at departure time and the price of this option may not be the same online or on site.
The additional driver is subjet to the same age and driving license holding duration conditions as the main Driver. The Rental Company verifies theses conditions on the day of the vehicle collection. If the Client fails to demonstrate compliance with these conditions on the day of pick-up, the additional driver, even if declared, won’t be authorized to drive the vehicle. The Client will not be entitled to any refund for the option subscribed.
On the day of the Vehicle pick-up, the additional Driver must accept and sign the additional form and personally agree to comply with all the terms and conditions of the Rental Agreement, including the General Terms and Conditions. In the absence of acceptance by the additional Driver, he will not be authorized to drive the Vehicle. The Client will not be entitled to any refund for the option subscribed.
In any case, the Client is responsible, solely or jointly with the additional Driver, for any breach of the Rental Agreement, any fault or simple negligence by the additional Driver, and any damage to the Vehicle attributable to the additional Driver.
Article 6. Rental Price – Options – Additional Charges – Fuel
Article 6.1 Rental Price
- The rental price is set in the Quotation. The conclusion of the Rental constitutes a definitive commitment to pay the rental price.
The price is determined at the time of the User’s search and may vary, at a given moment, depending on the Vehicle category, rental duration, pick-up agency, and, where applicable, drop-off location, rental period, and supply and demand at that time. The price will be subject to a fee if the Client is under 25 years old at the start of the rental.
Given the variable elements that determine the price at a given moment, the User cannot claim any right to maintain the proposed rental price. It is entirely possible that the prices proposed on a particular day, at a specific time, may differ from those proposed later. Only the accepted Quotation definitively determines the rental price.
Unless otherwise indicated in the Quotation, the price includes (i) unlimited mileage, (ii) registration fee participation, (iii) local taxes, and (iv) applicable location surcharges at train stations and airports.
- In addition to the vehicle rental price, the price includes the options selected by the Client and presented in the Quotation before acceptance. Where applicable, the Client has the option to add extra options on the day of the vehicle pick-up, subject to availability.
- Besides the rental and options prices, the Client agrees to pay the fees and administrative fees referred to in the General Terms and Conditions, particularly in the following cases:
- Fuel service fee, plus the cost of fuel (Article 6.3),
- Administrative fees and repair costs in case of vehicle damage (Articles 9.1 and 9.2),
- Late return fee (Article 9.3),
- Unauthorized one-way charges, if the vehicle is returned to an agency other than the one stated in the rental agreement (Article 9.4),
- Administrative fee in case of modification of the rental agreement (Article 10.1),
- Cancellation fees (Articles 10.2 and 10.3),
- Repatriation or recovery fees for the vehicle, in addition to the vehicle loss of use fee (Article 11.1),
- Administrative fees and restoration or cleaning charges, in case of animal transport, cigarette use or other, and/or visible dirt (Article 11.2),
- Administrative fees for fines, post-parking fines, vehicle recovery from the tow yard, and any charge that the Rental Company may have to pay (Article 11.3),
- Administrative fees in case of an accident (Article 12),
- Administrative fees, plus towing and/or replacement costs in case of vehicle theft or loss of keys (Article 13),
- Early return fees (Article 14).
- During the rental period, the Client is solely responsible for costs related to the use of the vehicle during his trip, including (i) fuel and/or energy charges, (ii) toll fees, (iii) parking fees or tow yard charges, and/or (iv) any fines related to the vehicle’s circulation or parking.
In all instances where the Rental Company is held liable in this respect, whether or not it has been required to pay such charges or fines, the Client undertakes to reimburse the Rental Company the full amount upon first request. The Client shall also be liable for administrative fees related to processing of penalty notices, which will be invoiced based on the time spent handling such claims, the amount being indicated on the legal rate conditions available at the agency. Any amounts due in this regard will bear interest at the statutory rate increased by (1) one point, automatically and without the need for formal notice, from the date of the first request for payment or reimbursement.
Article 6.2 Payment
The rental price is to be paid online. Options subscribed at the agency are to be paid on collection day.
Administrative fees, fuel charges, or any other amounts that may be billed under the rental agreement are to be paid on the day of the invoicing and, at the latest, within fifteen (15) days from the invoice issuance.
If the payment is not made within the specified time frame in the previous paragraph, the amounts due will bear interest at the statuory rate increased by one (1) point, automatically and without the need for a formal notice.
Notwithstanding the previous paragraph, and in accordance with Articles L 441-10 and D 441-5 of the French Commercial Code, amounts due by a professional Client will bear interest at the rate three (3) times the statuory interest rate. Furthermore, a professional Client who is late in payment will automatically owe a fixed compensation for recovery costs (currently set at €40), without prejudice to any additional compensation the Rental Company is entitled to claim if it can prove that the recovery costs incurred exceed this amount.
Article 6.3 Fuel and Energy
- Internal Combustion Engine Vehicle
At the time of collection, the Rental Company provides the Client with a vehicle that has a full tank of fuel.
The rental price does not include the cost of fuel consumed between the collection of the vehicle and its return. Fuel costs during the rental period are the responsibility of the Client. The Client must ensure that only the type of fuel indicated on the fuel cap is used. Any failure or negligence on the Client’s part will make him liable, particularly if such failure or negligence leads to the replacement of the vehicle’s engine.
The Client agrees to return the vehicle with a full tank of fuel. If necessary, the Client is informed that 24-hour fuel stations are available near each airport or city where the rental agencies are located.
If the vehicle is not returned with a full tank of fuel, the Rental Company will refill the tank and charge the Client the following fees:
- A fuel service fee of thirty euros (€30),
- Plus the price per litre consumed, in accordance with the rate available at the rental agency (fuel rate display). The amount of missing fuel will be determined by the gauge, measured in eighths, from G1 to G8.
- Batteries of Hybrid & Electric Vehicles
At the time of collection, the Rental Company provides the Client with a vehicle whose battery is at least 70% charged.
The rental price does not include the cost of energy consumed between the collection of the vehicle and its return. The costs of recharging the vehicle’s batteries or fuel are the responsibility of the Client. The Client must ensure that the battery is charged according to the instructions provided at the time of pickup.
During the rental period, and especially with fully electric vehicles, the Client must
- plan their journey and identify any charging stations they may need, and
- ensure that the battery does not reach 0% charge.
WARNING: The Client is expressly warned that if the battery reaches 0% charge, the replacement of the battery may be required. In such cases, if battery replacement is necessary, the cost of replacement will be fully at the expense of the Client, regardless of the damage excess amount limit and of the level of protection and insurance subscribed. Additionally, the loss of use of the vehicle while awaiting battery replacement will be charged to the Client on the basis of the daily rental rate.
The Client agrees to return the vehicle with fully charged batteries, allowing for a tolerance of 30% for the return journey. In any case, the batteries must be charged to at least 70%.
Article 7. Duration of the Rental
The rental agreement is concluded for a fixed term, during which the Rental Company has not been able to conclude another rental agreement, and commits both parties for the agreed duration of the Rental. No refund or price reduction is due in the event of early return of the Vehicle and its accessories.
The rental period begins at the time specified in the rental agreement, with the pickup of the Vehicle according to the terms set out in Article 8.
It ends at the time specified in the rental agreement, with the return of the Vehicle according to the terms set out in Article 9.
If applicable, the rental period may be terminated earlier, either following the loss or theft of the Vehicle, without prejudice to Article 13, or following the termination of the Contract in accordance with the terms of Article 14.
Article 8. Vehicle Pickup – Vehicle Inspection
Article 8.1 Vehicle Pickup – Pickup Deadline
The Vehicle is made available to the Client at the rental agency specified in the rental agreement. The Client agrees to pick up the vehicle at the agreed location and time.
If the vehicle is not picked up within twenty-nine (29) minutes following the agreed time for the start of the rental, and unless prior agreement has been made with the Rental Company to postpone the starting time, this latter is not obliged to keep the Vehicle available for the Client. The Vehicle may be made available for another rental agreement.
In the event of the Client’s failure to show up within the specified time frame mentioned in the previous paragraph, the full rental price will be due to the Rental Company.
Article 8.2 Pickup Form – Vehicle Inspection at the Time of Pickup
Upon collection of the Vehicle, the Rental Company provides the Client with a pickup form indicating any apparent damages of the Vehicle.
The Rental Company agrees to provide the Client with a Vehicle and its accessories, in perfect working condition, subject to any non-apparent defects. The Vehicle will be provided with the necessary administrative documents and accessories, such as the battery charging cable, mandatory safety equipment, and a parking badge if applicable.
The pickup form will list any apparent defects of the Vehicle and its accessories. The Client expressly agrees to inspect the condition of the Vehicle at the time of pickup, check the presence of the administrative documents and accessories, and to have any apparent defects not already noted on the pickup form added to the form before departure. Apparent damages not listed on the pickup form cannot form the basis of any claim upon return.
Subject only to the apparent defects noted on the pickup form and any potential non-apparent defects, the Vehicle will be deemed to have been provided in perfect working condition.
Article 8.3 Pickup and Transfer of Custody of the Vehicle
The pickup is completed with the handover of the Vehicle and keys. This marks the start of the rental period. From that point until the actual return of the Vehicle and keys, the legal custody of the Vehicle is transferred to the Client.
Article 9. Return of the vehicle
Article 9.1– Vehicle Inspection at the Time of Return
The Client agrees to return the Vehicle and its accessories on the agreed date and time, at the rental agency specified in the rental agreement. The return must take place no later than thirty (30) minutes after the agreed time stipulated in the Rental Agreement.
The Client agrees to return the Vehicle and all its accessories, equipment, and optional equipment in their original condition, as noted on the pickup form, except for normal wear and tear of the Vehicle.
The return is completed by handing over the Vehicle and the keys. This marks the end of the rental agreement and the transfer of legal custody of the Vehicle back to the Rental Company.
Upon return of the Vehicle, the Rental Company and the Client will proceed to a joint inspection of the Vehicle.
The inspection will identify any apparent defects of the Vehicle and its accessories and, if applicable, any missing administrative documents and accessories. Unless these result from normal wear and tear of the Vehicle or accessories, the Client will be responsible for any damages and/or apparent defects noted during the return inspection that were not mentioned on the vehicle’s pickup form.
Article 9.2 Return and vehicle inspection without the presence of the client
- The Client has the option to return the Vehicle outside of the rental agency’s opening hours. In this case, the Client must:
(i) park the Vehicle in the designated parking area,
(ii) leave the administrative documents in the glove compartment, ensuring the Vehicle is locked, and
(iii) drop the keys in the agency’s letterbox.
The Client must not park the Vehicle in any parking area other than the one designated. If the Vehicle is left in a different parking area, any parking fees the Lessor may have to pay will be charged to the Client.
The Client agrees to immediately report any difficulties encountered during the Vehicle return to the following email address: inforesa@location-voiture-corse.com
The Client remains fully responsible for the Vehicle until the opening of the return agency. The Client will be responsible for any damage or loss the Vehicle may incur until the opening of the return agency.
- If the return of the Vehicle after the agency’s closing hours is not due to the rental agreement but rather results from the Client’s late return, the late return penalties specified in Article 9.3 will apply until the agency opens on the next business day.
- The Rental Company will proceed with the vehicle inspection on his own. In case of damages or defects identified by comparison with the pickup form, the Rental Company will send a copy of this form to the Client via email to the address provided when the Rental Agreement was concluded.
Article 9.3 Late Return
Any delay in returning the Vehicle beyond the (30) thirty-minute period mentioned in Article 9.1 will automatically result in the application of late return penalties, without prior notice.
The late return penalties are determined by periods of (24) twenty-four hours. Each partial (24) hour period will be charged in full.
Each (24) twenty-four-hour period will incur a penalty equal to the daily rental price of the Vehicle, as stated in the Agreement, plus an additional fee of (€180) one hundred and eighty euros.
In addition to the late return penalties, if the Client fails to contact the Rental Company within (4) four hours from the return time specified in the rental agreement, the Rental Company will have the option to:
(i) initiate a procedure to recover the Vehicle at the Client’s expense, including the fees of a Judicial Officer (formerly known as a Court Bailiff),
(ii) or take any legal action.
Article 9.4 Return to a Different Agency
The rental agreement specifies the return location of the Vehicle. If applicable, the Client has the option, when concluding the Agreement, to choose a return agency different from the pickup agency, which will affect the rental price.
If the Client returns the Vehicle to an agency other than the one specified in the Contract, the Rental Company will charge a one-way supplement according to the rate displayed on the legal notice available at the agency.
Article 9.5 Forgotten Personal Items
At the time of the Vehicle return, the Client must ensure that no personal items have been left behind in the Vehicle.
The Client is solely responsible for his personal items. The Rental Company has no obligation to store these items and cannot be bound by any contract of deposit.
If the Client realises he has forgotten something, he is invited to contact the Rental Company immediately. If the Vehicle has not been prepared for a new rental, the Client may be given the keys to retrieve his personal items in the presence of an agent.
Any items found and not claimed within (30) thirty days will be considered as definitively abandoned and may, at the discretion of the Rental Company, be discarded or donated to a charity.
Unless the Client has subscribed to an optional additional insurance, the insurance included in the rental price does not cover damage, loss, or theft of personal items.
Article 10. Modification – Cancellation of the Rental Agreement
Article 10.1 Modification of the Rental Agreement
The Client has the possibility to modify the Rental Agreement, subject to the availability of Vehicles on the date of modification, according to the terms and conditions specified in this article. The modification may concern the date, time, or rental location (departure and/or return location), or the category of the Vehicle.
Any request for modification must be made directly to Ollandini Location Voitures et Camions by email at the following address: inforesa@location-voiture-corse.com .
The price of the modified rental will be determined on the day the modification request is made. Any price increase resulting from the requested modifications will incur an additional charge. No modification can result in a refund or reduction of the original Rental Agreement price. If applicable, the Client may choose not to request the modification of the Rental Agreement.
In addition to the possible price increase that may be charged, any modification will incur the following fees:
- Any modification requested more than seventy-two (72) hours before the start of the rental will incur an administrative fee of €6 including tax.
- Any modification requested seventy-two (72) hours or less before the start of the rental will incur an administrative fee of thirty percent (30%), including tax, of the initial Rental Agreement price.
Article 10.2 Cancellation of the Rental Agreement – Common Law
Before the start time of the rental, as set out in the Rental Agreement, the Client may cancel the Agreement at any time, in accordance with the terms and conditions specified in this article.
The cancellation request must be sent exclusively by email to the following address: inforesa@location-voiture-corse.com, and must reach Ollandini Location Voitures et Camions before the start time of the rental. Any request received after the agreed time of departure indicated in the Rental Agreement will have no effect.
In the event of cancellation, the following billing and/or refund terms apply:
- In the case of cancellation by the Client, fifty percent (50%) of the rental price, with a minimum of ninety euros (€90), will be considered as a deposit in accordance with Article L 214-1 of the French Consumer Code, and will not be refunded.
- In the case of cancellation by the Rental Company, unless the cancellation is due to one of the reasons listed below, the Client may be entitled to a refund of the rental price plus fifty percent (50%).
The Rental Agreement may be cancelled by the Rental Company, even in the absence of any fault by the Client, in the event of force majeure, if the execution of the agreement cannot be postponed. In this case, and unless it is possible to reschedule the Rental Agreement to other dates, the rental price will be refunded to the Client.
Any refund request following the cancellation of the Rental Agreement must be sent exclusively by email to the following address: inforesa@location-voiture-corse.com.
Article 10.3 Cancellation of the Rental Agreement – Specific Conditions for some Vehicle Categories
Some vehicle categories are subject to specific cancellation conditions due to (i) the high demand for these vehicles, or (ii) the steps taken by the Rental Company to ensure the availability of the vehicle requested by the Client. Vehicles from categories W, S, Z, convertible cars, minibuses, large SUVs, large MPVs, and vehicles on demand are subject to the cancellation terms and conditions specified in this article.
Any cancellation will result in the following fees, depending on the date the cancellation request is received:
- Cancellation more than thirty (30) days before the start of the rental: a flat fee of ninety euros (€90) will be charged.
- Cancellation between thirty (30) and fifteen (15) days before the start of the rental: twenty-five percent (25%) of the rental price will be charged.
- Cancellation less than fifteen (15) days before the start of the rental: fifty percent (50%) of the rental price will be charged.
The cancellation request must be sent exclusively by email to the following address: inforesa@location-voiture-corse.com, and must reach Ollandini Location Voitures et Camions before the start time of the rental. Any request received after the agreed time in the Rental Agreement will have no effect.
In the case of cancellation by the Rental Company, unless the cancellation is due to one of the reasons outlined below, the Client may be entitled to a refund of the rental price plus fifty percent (50%).
In the event of the unavailability of a vehicle on demand, explicitly marked as such on the day of the booking, the Client will only be entitled to a refund of the rental price, without any increase (Article 5.2).
The Rental Agreement may be cancelled by the Rental Company, even in the absence of any fault by the Client, in the event of force majeure, if the execution of the agreement cannot be postponed. In this case, and unless it is possible to reschedule the Rental Agreement to other dates, the rental price will be refunded to the Client.
Any refund request following the cancellation of the Rental Agreement must be sent exclusively by email to the following address: inforesa@location-voiture-corse.com.
Article 11. Use of the Vehicle – Road Traffic Code – Fines and Offences
- Use of the Vehicle and Specific Points of Attention
- The Client undertakes to make reasonable use of the Vehicle, take care of the Vehicle and its accessories, strictly comply with the provisions of the Road Traffic Code, and refrain from any reckless behaviour, whether driving or parking.
The Client is not authorised to drive the Vehicle outside the territory of Corsica, nor to leave the island of Corsica with the Vehicle under this Agreement. In the event that the Vehicle leaves the Corsican territory, the Client will be required to pay for the repatriation of the Vehicle, in addition to the management fees for this repatriation.
The Client undertakes to regularly check the engine oil and water levels, as well as the tyre pressure. He must ensure, at all times and throughout the duration of the rental agreement, that the Vehicle remains in a drivable condition. In case of any doubt, the Client undertakes to immediately contact the Rental Company.
When reserving an electric or hybrid vehicle, the Client is informed of the risks related to the use and charging of the battery and undertakes to follow the specific precautions for use provided.
The Client expressly undertakes:
- while driving, to keep the relevant documents (registration certificate, insurance certificate, driving licence) nearby. Any immobilisation of the Vehicle due to the failure to present these documents will formally engage the Client’s responsibility;
- to close and lock the vehicle when parked (windows, convertible top, doors, boot) and not leave any documents inside a parked Vehicle;
- to pay particular attention to the size and dimensions of the Vehicle. Any misjudgement of the size in relation to road infrastructure that results in loss or damage to the vehicle will lead to the exclusion of any optional protections the Client may have subscribed to. The Client will then be responsible for all damages (including damages to the vehicle and the inability to rent the vehicle out).
- The Rental Company may be required to return or present the vehicle immediately, at the request of a third party, supplier, or manufacturer, or in response to a maintenance requirement concerning the safety of the driver and/or passengers. The Rental Company may, in particular, be required to return or present the vehicle in the event of a recall by the manufacturer.
In this case, and upon the Rental Company’s request, the Client undertakes to make his best efforts to return the vehicle as soon as possible. The Rental Company undertakes, depending on availability, to make its best efforts to offer a replacement vehicle of the same category or another category. In case a replacement vehicle cannot be provided, the Client may be entitled to a refund of the rental price on a pro-rata basis for the remaining period until the end of the Rental Agreement.
If the Client fails to comply with the reasonable instructions given by the Rental Company to ensure the return of the vehicle, the Client will be responsible for all losses caused by the failure to comply with these instructions, and will indemnify the Rental Company for any damages and/or liability arising from or related to the failure to return the vehicle.
- Tyres.
The vehicle under this rental agreement is equipped, by default, with summer tyres.
In compliance with the Road Traffic Code, the Client is informed that driving through mountainous areas during the winter period, from 1 November to 31 March, requires the vehicle to be equipped with winter tyres or for winter equipment (chains, snow socks, etc.) to be available on board. Any failure to comply is subject to a fine and may result in the vehicle being immobilised.
The Client is solely responsible for his destination and must ensure that his journey does not take him through a mountainous area subject to the requirement of winter equipment. If necessary, the Client should consult the following website, which lists the municipalities subject to this obligation: https://www.securite-routiere.gouv.fr/chacun-son-mode-de-deplacement/dangers-de-la-route-en-voiture/equipement-de-la-voiture/nouveaux
The Client has the option, subject to availability and upon payment of the corresponding price, to reserve optional equipment or to reserve a vehicle equipped with winter tyres. He is solely responsible for this equipment and will be held liable for any related fines, in addition to recovery and immobilisation fees.
- Strictly Prohibited Uses
The Client expressly undertakes, under penalty of being held liable both civilly and/or criminally, not to:
- drive the vehicle on roads other than those authorised, paved or asphalted, or on roads that might damage the vehicle;
- participate in races, speed tests, reliability or endurance tests, contests, or any kind of challenge with the vehicle;
- use the vehicle for driving exercises;
- use the vehicle to test the durability of materials, supplies, accessories, or products for vehicles;
- use the vehicle against the good driving practices, particularly when warning lights on the dashboard are on, unless with prior consent from the Rental Company;
- transport passengers or goods for a fee
- violate applicable laws with the vehicle and/or on board of the vehicle;
- drive the vehicle with impaired physical abilities due to alcohol, drugs, fatigue, or illness
- use the vehicle to push or tow other vehicles or any other objects;
- transport toxic, flammable, or hazardous products in the vehicle, or, where applicable, substances prohibited by current legal provisions;
- transport the vehicle on any type of boat, train, truck, or plane, without the express written permission of the Rental Company
- drive the vehicle on ports, airports, airfields, or similar operational areas, not authorised for public traffic, or on grounds or in refinery installations and oil companies, without the express written permission of the Rental Company;
- use a mobile communication device while driving, distracting the driver from driving, including driving while sending text messages, emails, using a mobile phone without a hands-free device, or engaging in similar activities;
- install personal equipment outside the vehicle that could cause damage to the vehicle, such as signage, stickers, roof bars, roof racks, or bike carriers;
- overload the vehicle beyond the weight capacity specified by the vehicle manufacturer, as indicated on the left front door of the vehicle;
- carry out repairs on the vehicle or allow anyone else to do so without the Rental Company’s consent;
- use the vehicle for any purpose that requires an operator’s licence;
- use the wrong fuel in the vehicle, with the required fuel being indicated on the vehicle’s fuel cap.
Inside the vehicle, the Client expressly undertakes, under penalty of being held liable both civilly and/or criminally, not to:
- transport animals, except for his pet;
- smoke, or allow any passenger to smoke, even with the windows and/or roof open;
- dirty the vehicle.
If, upon return of the vehicle, the Rental Company finds that animals have been transported, passengers have smoked in the vehicle (e.g., strong odour or cigarette burns), or the vehicle has been visibly soiled, the Client will be charged a flat administrative fee of €180, in addition to any repair or cleaning costs and the immobilisation fees for the time necessary to restore the vehicle.
- Road Traffic Code – Offences – Management of Fines
The Client undertakes to comply with the Road Traffic Code at all times. The driving and parking of the Vehicle are solely the responsibility of the Client throughout the rental period.
The Client expressly declares that he holds a valid driving licence authorising him to drive the Vehicle under this rental agreement, and that any additional drivers declared also hold such a licence. The Client expressly declares that the driving licence presented at the time of the Vehicle collection has not been subject to any withdrawal or suspension.
The Client or any authorised driver is responsible for personally paying any tolls, taxes, or fees related to the regulations concerning the vehicle’s tolls and parking.
They are personally responsible for paying any fines and fees related to the driving and use of the rented Vehicle, as well as for any criminal, administrative, or financial consequences arising from violations of applicable regulations (including those relating to parking) concerning the rented vehicle during the rental period, until the effective return of the Vehicle to the Rental Company.
- Parking Fees
Under the provisions of Article L 2333-87 of the General Code of Local Authorities, the holder of the registration certificate is financially liable for the payment of post-parking fees following a failure to pay parking fees or any violation of parking regulations by the Client. The Rental Company must pay the parking fees on behalf of the Client.
The Client undertakes to reimburse the Rental Company, whether or not he contests the parking charges notified to the Rental Company.
- Designation of the Customer and transmission of his details in the event of a road traffic offence
The holder of the registration certificate is legally liable for the payment of any fine related to traffic violations detected without vehicle interception, unless he provides the authorities with information identifying the Client or the additional driver responsible for the said violations. The holder, a legal entity, is also required, under penalty of criminal sanctions, to provide the identity and address of the individual driving the vehicle at the time of the traffic violation.
The Customer is informed that the Rental Company will be required to designate him, by default, to the police authorities in accordance with Articles L 121-2, L 121-3, and L 121-6 of the Road Traffic Code.
The Rental Company will provide the authorities with the data concerning the Clien’s identity or that of any additional driver, including their name, surname, date and place of birth, address, driving licence number, and the date and authority of issue. The Rental Company may also be required to provide the police authorities with a copy of the rental agreement or any other documents evidencing the vehicle’s rental by the Client or additional driver or enabling their identification.
- Reimbursement and Administrative Fees
The Client undertakes to pay directly to the authorities, or reimburse the Rental Company upon first request, any fine, fee, or, where applicable, any increase related to traffic and/or parking violations detected during the rental agreement.
Additionally, the Client will be charged administrative fees according to the rate displayed on the legal notice available at the agency.
In the event that the Vehicle is impounded due to the Customer’s parking, the Customer undertakes to immediately inform the Rental Company. The Client undertakes to pay the impoundment fees and, if necessary, to retrieve the Vehicle. Whenever the Rental Company is required to recover the Vehicle from impoundment, the Client will be charged an administrative fee of €300, plus any impoundment fees incurred.
Article 12. Compulsory and Optional Insurance
Article 12.1. Compulsory Insurance Included in the Rental Agreement
- Every vehicle rented by the Rental Company is covered by third-party liability insurance (third-party insurance) in accordance with applicable regulations (Article L 211-1 and following of the French Insurance Code).
In accordance with Article R 211-5 of the French Insurance Code, “the insurance obligation applies to the repair of bodily or material damages resulting from the circulation:
1° accidents, fires, or explosions caused by the vehicle, its accessories, and products used for its operation, and the objects and substances it transports;
2° the falling of these accessories, objects, substances, or products.”
Subject to the fulfilment of the obligations imposed upon them by the Rental Agreement, the Client and any Additional Driver declared are therefore covered against the financial consequences of their civil liability for bodily or material damages caused to third parties (including passengers of the vehicle) and in the event the rented vehicle is involved.
The Driver at the time of the accident, whether the Client or an Additional Driver, is not covered by this insurance. Damages to the vehicle are also not covered by the compulsory third-party liability insurance. Upon booking or at the agency, the Client has the option to subscribe, as detailed in the following article, to optional insurance intended to limit their liability.
The compulsory third-party liability insurance does not apply:
- for damages caused by the Client or any Additional Driver to their employees or staff with the vehicle,
- for damages caused to transported persons when their transport does not meet the minimum safety conditions outlined in Article A 211-3 of the Insurance Code,
- if, at the time of the accident, the Client’s driving licence or that of any Additional Driver is invalid or has been revoked,
- in general, for events excluded from the insurance coverage by Articles R 211-10 and R 211-11 of the Insurance Code,
- in the case of intentional or fraudulent misconduct as defined by Article L 113-1 of the Insurance Code,
- if the rented vehicle is used for tests, competitions, or car races,
- in the case of a suicide attempt or suicide,
- in the case of attempted fraud,
- in the case of intentional false declaration of the details provided in the Rental Agreement or the accident report.
In case of non-compliance with the obligations of the Rental Agreement, the Client or any Additional Driver is required to reimburse the Rental Company for any sum or compensation that the Rental Company would have paid to a third party on behalf of the Client in case of death or bodily and/or material damage caused to the third party.
- In the event the vehicle is involved in any accident or damage, even if no third party is involved, the Client must notify (i) the police immediately and (ii) the Rental Company within 48 hours.
If the vehicle is lost, stolen, or damaged, the Client will be required, as permitted by law, to pay the excess amount specified in the Rental Agreement for each separate incident causing damage, along with applicable taxes and damage or theft processing fees, unless optional insurance has been taken to reduce the excess. The excess does not apply in the situations outlined below in Article 12.2.
In the case of multiple incidents, the Client will be required, as far as the law allows, to pay the excess indicated in the Rental Agreement for each separate incident causing damage.
The Rental Company will attempt to recover the excess and other fees from the responsible party if the Driver, Client or Additional Driver can prove that the damage, theft, or loss was not due to their fault, deliberate misconduct, fraud, or gross negligence (within the limits of applicable legal provisions). The Client agrees to provide the Rental Company with a duly completed accident report form, including the contact details of the other parties involved, within 48 hours of the accident. As permitted by law, the Rental Company will apply charges to cover costs incurred in obtaining a duly completed accident report.
Article 12.2. Optional Insurance
The Client has the option, at the time of the booking or at the agency, to subscribe to optional insurances providing additional protection; namely (i) either a reduction of the excess, or (ii) personal accident insurance.
- The price of the Rental Agreement includes insurance covering damages to the Vehicle in case of theft or damage, subject to the excess at the expense of the Client. Unless circumstances render the excess inapplicable, the damages for which the Client is liable are limited to the amount of the excess in case of theft or damage to the Vehicle. By subscribing to additional insurance, the Client can reduce the amount of the excess that remains payable.
The excess does not apply if the loss or damage is attributable to (i) deliberate or fraudulent acts, omission, or negligence by the Client, Driver, or Additional Driver (within the limits of applicable mandatory legal provisions), or (ii) deliberate violation of the stipulations of Articles 11 (Vehicle Use – Road Code – Fines and Offences) and 12.1 (Compulsory Insurance).
In this case, the Rental Company is entitled to compensation, whose amount will be established according to the severity of the negligence and may equal the amount of the loss or damage caused or to come (whichever is higher), within the limits permitted by law.
- The Client also has the option to subscribe to personal accident insurance, which may provide, under certain conditions, the Driver and passengers of the Vehicle with coverage in the event of permanent or partial disability or death, coverage for emergency medical expenses, compensation in case of loss, theft, or damage to luggage and personal belongings, and reimbursement of additional travel expenses.
Personal accident insurance can be subscribed to at the agency.
Article 13. Responsibilities
- Unless it can be proven that the loss or damage occurred was not their fault, the Client or any Additional Driver shall be responsible, in accordance with the provisions of Article 1732 of the Civil Code, for the loss and damage caused to the Vehicle during the Rental Agreement, and until its actual return.
The responsibility of the Client or any Additional Driver may include the cost of repairs assessed by an expert or charged by the mechanic, the market value of the vehicle, a compensation for the immobilisation of the vehicle, and all other costs related to the loss or damage caused to the Vehicle during the rental period (such as towing costs, vehicle storage fees, expert fees, administrative fees, etc.), as well as cleaning costs if necessary.
The damage invoice will include the repair costs or fees assessed by the expert’s report, expert fees, immobilisation costs, towing fees, impound fees, as well as administrative processing fees by the Rental Company.
Similarly, in case of loss, theft, or damage to any subscribed physical options, additional fees will be charged to the Client according to the prices listed in Appendix 1.
The vehicles of the Rental Company are not automatically covered by insurance guarantees other than those required by mandatory legal insurance. Therefore, depending on the circumstances, risks such as theft or damage to the vehicle itself may be at the charge of the Client and any Additional Driver, who may be required to reimburse the market value of the vehicle at the time of the incident.
The Client’s responsibility will not be engaged in the event of loss or damage caused by a lack of maintenance or covered by the manufacturer’s warranty.
- In addition, in the case of theft or loss of the Vehicle keys, the Client agrees to contact the Rental Company without delay to report the theft or loss of the keys, and to immediately report the theft or loss of the keys to the police authorities.
The Client must promptly return the Vehicle, without being entitled to any refund of the Rental Agreement.
If, as a consequence of the theft or loss of the Vehicle keys, the Rental Company is required to return the Vehicle to its agency, the Client will be charged a €300 administrative fee, in addition to any other incurred costs, including towing fees or key replacement fees.
Article 14. Early Termination of the Rental Agreement
- The Rental Agreement may be terminated by either Party in the event of a breach by any of the parties, of any obligation under the Rental Agreement, without prejudice to any compensation that may be due for the violation of contractual provisions.
The termination will be effective eight (8) days after a formal notice, remained unsuccessful, to remedy the contractual breach. In accordance to Article 1225 of the Civil Code, the formal notice must reproduce this article in order to have effect. Given that the Client generally uses the rental service during a stay, the formal notice may be sent to the other Party by email with a read receipt, which the Parties expressly accept.
- Furthermore, the Rental Agreement will be automatically and fully terminated, without prior notice, in the event of the Client violating (i) the prohibition of subletting the Vehicle, (ii) his obligation to personally drive the Vehicle, unless an Additional Driver is declared, (iii) or in the event of a violation of any of the obligations mentioned in Article 11.2 (strictly prohibited uses), or in the event of a breach by the Rental Company of its obligation to deliver a Vehicle in perfect working condition, except for non-apparent defects; without prejudice to any compensation that may be due for the violation of contractual provisions.
Termination will be effective upon notification to the other Party, if necessary, by email with a read receipt.
- In the event of termination, the Vehicle must be returned by the Client, at their own cost and risk, to the date, time, and location specified in the termination notice.
In the event of a breach by the Client, the Client:
- Will not be entitled to any refund of the rental price,
- Any delay in returning the Vehicle, unless the delay or failure to return is not the Client’s fault, will result in a penalty charge of twenty (20%) percent of the daily rental price for each twenty-four (24) hour period of delay started.
In the event of a breach by the Rental Company, the Client will be entitled to a refund of the rental price on a pro-rata basis for the remaining duration of the Agreement, between the date of return of the Vehicle and the original end date of the Rental Agreement.
Article 15. Specific Provisions for Consumers
- Definition of the Consumer – Scope of Application
Article 15 of the General Terms and Conditions only applies to the User and/or the Client who is considered a consumer. It complements, solely for consumers, the clauses of the Contract that remain fully applicable, except for clauses that are expressly contrary to Article 15.
Conversely, anyone who does not qualify as a consumer may not, under any circumstances, invoke the provisions of Article 15.
In accordance with the introductory paragraph, 1° of the Consumer Code, a consumer is any individual acting for purposes that do not fall within the scope of his commercial, industrial, craft, liberal, or agricultural activity.
- No Right of Withdrawal
The User is informed that, although the rental contract is concluded remotely, it does not grant any right of withdrawal under Article L 221-28.12° of the Consumer Code.
The right of withdrawal, provided to the consumer under Article L 221-18 of this Code, is expressly excluded for contracts for car rental services. By accepting the Quotation presented online by the Rental Company, the User irrevocably and definitively commits himself.
Any modification or cancellation of the Contract by the Client is subject to Article 10 of the General Terms and Conditions.
- Amicable Settlement of Disputes – Mediation
Under Article L 211-3 of the Consumer Code, the Client is informed of the possibility to resort, in case of a dispute and at any time, to conventional mediation or any other alternative dispute resolution method, which may be subject to fees.
- Consumer ombudsman
Under Articles L 612-1 and following of the Consumer Code, the Client is informed of the possibility to refer any dispute to the Consumer Ombudsman.
To this end, the Customer can contact the Ombudsman of MOBILIANS (formerly the Ombudsman of the National Council of Automotive Professions – CNPA) at:
-
By post: Mr. the Ombudsman of Mobilians, 43 bis Vaugirard Road – CS 80016 – 92197 Meudon CEDEX,
• By email: mediateur@mediateur-mobilians.fr,
• On the website: https://www.mediateur-mobilians.fr.
To refer the case to the Consumer Ombudsman, the Customer must, under penalty of inadmissibility:
-
Demonstrate that he has attempted to resolve the dispute directly with Ollandini Location Voitures et Camions. In this regard, the Customer must send his complaint, by registered mail with acknowledgment of receipt, to Ollandini Location Voitures et Camions – 1, rue Paul Colonna d’Istria – CS 10304 Ajaccio Cedex 1. He must clearly specify the subject of his complaint and include a copy of the rental contract, along with any supporting documents to substantiate his claim.
• The Customer must refer the case to the Consumer Ombudsman within one year from the complaint sent directly to Ollandini Location Voitures et Camions.
- Right to Object to Telemarketing
The Client is informed of his right, under Article L 223-2 of the Consumer Code, to register on the telemarketing opt-out list.
Registration can be made online through the dedicated website available at: www.bloctel.gouv.fr.
Article 16. Protection of Personal Data
- Processing of Personal Data and Purpose of Processing
- Ollandini Location Voitures et Camions implements personal data processing governed by EU Regulation No. 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR) and by Law No. 78-17 of 6 January 1978 relating to data processing, files, and freedoms (Data Protection Act).
For the purposes of executing the service under the rental contract, the Client is required to provide his first name, surname, postal address, email address, and phone number. Additionally, the Client is required to provide and submit a copy of his identification document and driving licence. Providing personal data is a condition for concluding the contract and ensuring the proper performance of the service under the contract.
- The data controller is Ollandini Location Voitures et Camions.
Any requests related to personal data must be sent to them, accompanied by an identification document signed by its holder, via email at inforesa@location-voiture-corse.com, or by post to the following address: Ollandini Location Voitures et Camions – 1, rue Paul Colonna d’Istria – CS 10304 Ajaccio Cedex 1.
- The personal data processing activities implemented are based on the following legal grounds:
- The execution of the contract (Article 6.1.b of the GDPR) and aim to enable the execution of the rental service, the payment and/or collection of the rental price and its accessories, or the implementation of the respective responsibilities of the parties to the contract,
- The legitimate interest of the Rental Company (Article 6.1.f of the GDPR) and aim to manage the customer or prospect relationship (information about the Rental Company’s products and services), and to prove the fulfilment of obligations by the Rental Company,
- Compliance with legal and regulatory obligations of the Rental Company (Article 6.1.c of the GDPR) and particularly for the purpose of invoicing and accounting for the Rental Company, or the obligation to inform the authorities of the identity of the individuals responsible for driving the Vehicle in the event of a road traffic violation.
The data is retained for the duration of the contractual relationship, plus an additional five (5) years.
By exception, the data processed for accounting purposes is retained for a period of ten (10) years from the closure of the financial year during which it was collected.
- When the Client checks the box “I agree to receive promotional offers from our partners”, the legal basis for processing is the Client’s consent (Article 6.1.a of the GDPR).
In this case, the Client can withdraw his consent at any time by requesting removal from the Rental Company and its partners’ promotional mailing lists, either by email at inforesa@location-voiture-corse.com or by clicking the unsubscribe link in the promotional offers they receive.
Transfer of Personal Data
The Rental Company, operating as a franchisee of the Avis® and Budget® brands, shares personal data with:
- Other companies within the international group using the Avis Rent-a-Car system and selected third parties within and outside Europe, who provide an adequate level of protection. The sharing of personal data is solely for the purpose of allowing these companies to manage the vehicle fleets available for rent and to optimally provide rental and other associated services
- Third parties such as the police and parking management companies, if the Rental Company deems that these third parties are entitled to such information and the law permits the Rental Company to disclose it, notably in the event of a road traffic violation or non-payment of a parking fee,
- Third parties, generally located in France, to perform identity, security, driving licence, and solvency checks, and to combat and prevent any form of crime related to vehicle rentals
- Third parties, generally located in France, to investigate accidents and thefts, and attempt to recover costs related to damages to the Vehicle or its options, as well as personal injury to individuals.
By contracting with the Rental Company, the Client expressly consents to the Rental Company using and transferring his personal data within the limits permitted by law.
- Right of Access, Rectification or Erasure of Personal Data
Under the conditions defined by the European Regulation of 27 April 2016 and the Data Protection Act, the Client, as an individual, has the right to access his data, rectify or erase this data, limit or oppose processing, and the right to data portability.
These rights must be exercised with the data controller.
The Client has the right to lodge a complaint with the National Commission for Data Protection and Liberties (CNIL).
Article 17. Website and account access
Article 17.1. Connection fees
The website access is free of charge. However, the User will assume the internet connection fees.
Article 17.2. Access to My booking – User ID and password
The user ID (booking number) and the password are strictly personal and confidential.
The Client expressly undertakes to keep his booking number and associated password strictly confidential, and shall refrain from disclosing them to any third party under any circumstances.
OLLANDINI Location Voitures et Camions disclaims all liability in the event of any fraudulent or unauthorised use of the Client’s login credentials and/or password, including, but not limited to, cases arising from the Client’s negligence, failure to ensure appropriate protection, or any act or omission enabling such access. In any instance where OLLANDINI Location Voitures et Camions’ liability may be engaged due to unauthorised access to the Client’s account, the company reserves the right to take legal action against the Client or seek indemnification.
The Client undertakes to notify OLLANDINI Location Voitures et Camions immediately upon becoming aware of, or suspecting, any unauthorised or fraudulent use of his credentials and/or account. This notification will enable the implementation of appropriate measures to secure access to the booking account as promptly as possible.
Article 17.3. Connection and IT Security
The Client undertakes to observe standard security precautions when using his booking account, including, but not limited to, logging out after use and safeguarding his password.
The website location-voiture-corse.com uses a hosting provider (OVH SAS, whose contact details are set out in Article 2) that implements SSL encryption and encoding in line with current data protection and security standards.
Nevertheless, OLLANDINI Location Voitures et Camions cannot guarantee the absolute inviolability of the data collected, of its service provider’s servers, or of the data flows between said servers and the Client’s connection terminal, particularly in the event of interception, diversion, and/or cyber-attacks.
OLLANDINI Location Voitures et Camions undertakes to adapt its data and traffic security policy in accordance with evolving security standards.
The Client undertakes to access his booking account only from a secure IT environment, adequately protected against, in particular, computer viruses.
Article 17.4. Unavailability of the Website and/or Booking Account
The Website may be temporarily unavailable, notably due to maintenance operations, updates, high traffic volumes, or, more generally, any cause resulting in the unavailability of the Website’s hosting servers or the connection thereto.
Clients who notice any unavailability of the Website or their booking account may report the issue to OLLANDINI Location Voitures et Camions. The latter undertakes to make every effort to restore access to the Website and related services as promptly as possible.
Furthermore, no website is entirely immune to cyber-attacks or data loss.
OLLANDINI Location Voitures et Camions declines all liability in the event of unavailability of the Website and/or booking account, as well as in the event of data loss.
Each Client is encouraged to download, store, and save the rental Voucher corresponding to the Rental Agreement on his own computer or device.
Should the temporary unavailability of the Website prevent the Client from exercising his rights under the Rental Agreement, he is invited to contact OLLANDINI Location Voitures et Camions:
- By email: inforesa@location-voiture-corse.com
- By telephone: 0033 495 239 230 (charged at €0.34/min)
Exceptionally, in such circumstances, any actions or formalities that the Client would ordinarily complete via his booking account may be initiated by telephone, subject to immediate confirmation by email sent by the Client to OLLANDINI Location Voitures et Camions.
Article 18. Electronic Communication
For the purposes of the Contract, the parties expressly agree to communicate by electronic means.
In the absence of a response within a reasonable period of time, the parties may, if they deem it necessary, resend their communication by post, where applicable by registered letter with acknowledgement of receipt.
Article 19. Amendment of the General Terms and Conditions
The General Terms and Conditions applicable to the Rental Agreement are those in force on the date of acceptance of the Quotation.
The Rental Company reserves the right to amend these General Terms and Conditions for the future. No party may claim any right to the continued application of the said terms and conditions.
Article 20. Applicable Law and Language of the Contract
The Rental Agreement is governed by French law. Only the French-language version of the Contract shall be deemed authentic and legally binding.